1. SCOPE OF APPLICATION
These Terms and Conditions of Subscription (hereinafter "Terms and
Conditions") apply to the subscription functionality implemented on the
website
www.vuse.com (hereinafter
"Website"). The Website is operated by British American Tobacco
Switzerland SA, Route de France 17, 2926 Boncourt (hereinafter "BAT" or
"we" or "us").
We reserve the right to amend and modify these Terms and Conditions at any time. The Terms and Conditions that are in force at the moment of your subscription order are applicable. It is your responsibility to regularly check these Terms and Conditions.
BAT reserves the right to change the rules and functionality of the
subscription program at any time.
In the event of any differences between the German, French and English
versions of the Terms and Conditions, the English version will take
precedence.
2. GENERAL CONDITIONS OF ELIGIBILTY
Participation is reserved exclusively for to tobacco and/ or nicotine
consumers over 18 years and who are residents in Switzerland and who have
registered on www.vuse.com.
The indicated delivery address must be in Switzerland.
Only the Credit Card will be accepted for the subscription on the Website.
Users who have set up a user account on
www.vuse.com and have met the
requirements for eligibility (particularly regarding age verification) may
participate in the subscription program after reading and accepting these
Terms and Conditions.
3. PRODUCTS
The Subscription program extends to all vuse products (hereinafter
"Products") proposed on the vuse ABO section on
www.vuse.com
4. CONTRACT CONCLUSION
A binding order for subscription is only triggered once you have entered
all the data required for the subscription, have selected one of the
available models (Gold, Silver, Bronze), have selected your Products or
combination of Products, have chosen the starting date for the
subscription, have acknowledged these Terms and Conditions, and have
checked out in the order process. When you send the order, this is treated
as your offer to us to conclude a contract.
You will receive a confirmation email with all details. Every month, the
subscription fee will be automatically charged on your payment method
(e.g. credit card) based on your chosen model, and the selected products
will be delivered to the address stated in your subscription.
5. AVAILABILITY AND DELIVERY
Should Products ordered not be available, BAT may not complete your order
entirely. BAT reserves the right to either cancel your order in such an
event or to deliver just part of the ordered Products. BAT will notify you
accordingly.
Orders confirmed by BAT will be delivered to the address stated in your
subscription. If you are not at the address when the order is delivered,
the Products will be left, if possible, in your mailbox. In case of
delivery failure on the specified date, you will receive an invitation to
collect your parcel with indications on how to proceed. BAT may freely
dispose of Products that have not been collected from the post office and
have been returned thereto.
We will only deliver to addresses located in Switzerland.
Orders are generally delivered within 1-2 business days after the order is
placed, if the order is placed Monday to Thursday. Orders placed on Friday
morning will normally be delivered on Tuesday. Orders placed on Saturday
or Sunday will normally be delivered on Wednesday.
Delivery charges, times, and schedules: Priority delivery fees in
Switzerland are offered for subscription program. BAT do not offer any
Express delivery. BAT may change the values specified above at any time.
Delivery schedules and delivery times are not guaranteed and may vary. You
will not be compensated for delivery delays. There are no deliveries on
Sundays or national and cantonal holidays. Any liability regarding
delivery times is excluded.
6. PAYMENT
For subscription program, you may only make payment using Credit Card.
Credit card: Your account will be debited every month at the chosen date
of your monthly subscription.
We use Secure Socket Layer (SSL) encryption and other certified encryption
technologies and systems to ensure that your personal data are secure at
the time of the transaction.
Please be aware that there may be additional costs and fees when paying
with credit cards depending on the credit card agreement concluded between
you and the credit card issuer. BAT is not to be held liable for
application of third parties' terms and conditions.
BAT reserves the right to exclude you from future use of and access to the
subscription program and to delete your subscription in the event of
non-payments or lack of sufficient credit card cover.
7. MODIFICATION OF THE SUBSCRIPTION
The number of cans per subscription model cannot be modified. The number
of cans for each subscription model is fixed.
The Products selected in your subscription can be changed at any time – up
to the date that your monthly order is automatically placed. If you
modified your Products after that date, the modification would only apply
to the following monthly order.
You can change the selected subscription model at any time – up to the
date that your monthly order is automatically placed. If you modified your
subscription model after that date, the modification would only apply to
the following monthly order. If your modification results in a pricing
adjustment, you will need to confirm the payment method again at checkout.
You can change the delivery date of your subscription at any time - up to
the date that your monthly order is automatically placed. In that case
your change will only apply to the subsequent order.
You can change the payment method of your subscription at any time - up to
the date that your monthly order is automatically placed. In that case
your change will only apply to the subsequent order.
You can pause a subscription for one month. For instance, if you pause
your subscription on the 15th of January, it will be paused for a month
and will automatically start again on the 15th of February.
You can cancel the subscription at any time, if it is done before the date
that your monthly order is automatically placed. In case that your
cancellation takes place after the date that your monthly order is
automatically placed, the cancellation is not valid for this specific
monthly order and will only apply to the next order.
You can find further information on how to modify your subscription in the
vuse ABO FAQ on the Website.
8. TERMS OF USE AND DATA PRIVACY
The access and use of the Website is governed by the
Terms of Use. The
Terms of Use are incorporated by reference.
Information about the processing of your personal data in connection with
the subscription can be found in the
Data Privacy Policy.
9. WARRANTY AND LIABILITY
Warranty, liability, presentation of the Products on the Website,
transport damages, as well as theft of Products are governed by the
Terms and Conditions of Sale. These provisions are incorporated into this Terms and Conditions by
reference.
10. HOW TO CONTACT US
You can send us any questions you may have in relation to this Website and
purchase orders made on the Website or any other issues concerning your
purchase process by writing to vuse customer service by e-mail at
info.ch@vuse.com or via the Chat Function on
the Website.
11. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in
accordance with Swiss law, the application of the United Nations
Convention on Contracts for the International Sale of Goods being
expressly excluded. The place of jurisdiction is the user's place of
residence, which must be in Switzerland.
12. MODIFICATIONS AND UPDATES
BAT reserves the right to change, modify, or alter the terms of these
Terms and Conditions. If you continue to purchase through the subscription
program on this Website after any amendments to our most up-to-date
version of these Terms and Conditions, it signifies your acceptance of the
revised terms.