FREQUENTLY ASKED QUESTIONS
DEVICES
The new Vuse GO RELOAD 1000 device is the latest addition to our product family and offers a combination of advanced technology and elegant design. It features a compact pocket design, modern and high-quality finishing, and is ideal for use on the go. With the rechargeable Vuse GO RELOAD 1000 device, you can easily change your capsules, enjoying the flexibility to tailor your experience whenever you desire.
The VUSE GO RELOAD 1000 Ready-to-vape Starter Kit consists of the rechargeable device and a capsule that has been placed inside the device so that it is 'ready to use'. You only need to remove the sticker and the protective silicone cap before use.
Rechargeability: The Vuse GO RELOAD 1000 is a rechargeable device that you can use multiple times without needing to replace it. The Vuse GO is a single-use device that provides a predetermined number of puffs and must be replaced once depleted.
Compatibility with Different Flavour Capsules: The Vuse GO RELOAD 1000 allows you to easily change Vuse capsules, offering flexibility and options.
More Economical Choice: The ability to reuse and swap capsules can offer long-term cost savings
Vuse PRO is a rechargeable device that provides you with the flexibility and performance you need for a complete vaping experience.
For information on how to use the Vuse PRO, including step-by-step instructions, refer to the Vuse PRO user guide.
When the white LED flashes ten times, it's time to charge your device. The battery of the Vuse PRO may run out before the Vuse capsule is finished, so do not automatically discard the capsule when charging the device.
Using the provided charging cable, connect it to the base of your device and the other end to a CE certified charger with a 5v 1.0amp output or to a USB port on a laptop or PC. Do not charge your device from a portable charging pack, television, or other audio/video equipment, gaming console, or a USB port embedded in an outlet.
When the Vuse PRO is charging, the LED on the device will flash white. When the LED on your device becomes steady white, your device is 80% charged. When the LED turns off, your device is fully charged.
Using a dry cloth, clean the connectors at the base of the device and the charging cable (ensure the charging cable is not connected to a power source). Then connect the charging cable to the device and the charging cable to a certified charger CE with a 5v 1.0amp output or to a laptop or PC. If you do not see any light on your device, contact our Customer Service Team.
A fully charged Vuse PRO device provides approximately 190 puffs. However, this can vary depending on user behavior.
Vuse GO 1000 is the new and improved single-use device featuring a compact pocket design with a modern finish. Each VUSE GO 1000 offers up to 1000* puffs. It is not a rechargeable device and is recycled after use.
*Up to 1000 puffs based on laboratory testing on a recently manufactured product and may vary depending on individual user behaviour.
Yes, the refill liquids used in Vuse GO 1000 contain nicotine salts. These refill liquids are made with nicotine, propylene glycol (PG), glycerol (also known as vegetable glycerin or VG), flavoring substances, as well as benzoic acid and lactic acid to produce the nicotine salts. This ensures a smooth and satisfying vaping experience.
The Vuse GO contains 2ml of refill liquid and a nominal battery capacity of 515 mAh.
To start using the Vuse GO 1000, simply remove the upper and lower silicone caps and then enjoy the vaping experience.
The most visible difference between the VUSE GO 1000 and VUSE GO 700 is the new and improved design - the Vuse GO 1000 features a transparent mouthpiece for easy liquid viewing. The VUSE GO 1000 is powered by ceramic heating technology that provides up to 1000* puffs and offers a bold, intense flavor experience.
*Based on laboratory tests on a recently manufactured product and may vary depending on individual user behavior.
The Vuse GO 1000 is available in the following flavors:
Strawberry Ice 20mg/ml, Watermelon Ice 20mg/ml, Berry Watermelon 20mg/ml, Blueberry Ice 20mg/ml, Peppermint Ice 20mg/ml, Creamy Tobacco 20mg/ml, Blue Raspberry 20mg/ml, Berry Blend 20mg/ml, Peppermint Ice 20mg/ml.
Vuse GO 700 is a single-use device with inhalation activation, easy to use with pre-filled e-liquid. It offers the convenience of enjoying your favorite flavors without the need for charging, cleaning, or refilling. The Vuse GO 700 features an airflow adjuster at the bottom, which you can move to change the draw effort or lock the device. It is available in 12 unique flavors.
Vuse GO 800 is a single-use device with inhalation activation, easy to use with pre-filled e-liquid. It offers the convenience of enjoying your favorite flavors without the need for charging, cleaning, or refilling, for up to 800 puffs. Available in 8 unique flavors.
CAPSULES
The new Vuse capsule is a newer generation pre-filled capsule for use with rechargeable Vuse devices. Available in 8 flavors, with a nicotine level of 20mg/ml, and offers up to 1000* puffs.
No, Vuse capsules are pre-filled with e-liquid and are intended for single use only.
The new Vuse capsule, like all Vuse capsules, is compatible with all rechargeable Vuse devices such as Vuse PRO, ePod2, and Vuse GO RELOAD.
The new Vuse capsule is available in 8 flavors, with a nicotine level of 20mg/ml, and offers up to 1000* puffs.
These flavors include:
STRAWBERRY ICE 20mg/ml, WATERMELON ICE 20mg/ml, BERRY WATERMELON 20mg/ml, BERRY BLEND 20mg/ml, BLUE RASPBERRY 20mg/ml, BLUEBERRY ICE 20mg/ml, PEPPERMINT ICE 20mg/ml, APPLE SOUR 20mg/ml.
The new Vuse pods are capsules compatible with Vuse PRO, ePod 2, and Vuse GO Reload vaping devices, available in unique flavors and three nicotine levels.
Each package of Vuse PRO and Vuse ePod pods includes 2 capsules, offering a total of up to 1900 puffs*.
*Based on laboratory tests of recently manufactured products, this may vary depending on user behavior.
The popular flavors of the Vuse GO single-use devices are now also available for the ePod 2, Vuse PRO, and Vuse GO Reload devices.
CARE & USE
Keep your device clean and away from excessive moisture and temperature.
Yes, the LED light indicator illuminates during inhalation.
Yes, the Vuse GO Reload 1000 is ready to use from the moment of purchase.
The device is charged via a USB cable included in the package.
The LED light indicator will flash to notify you that the battery is low and needs charging.
The Vuse GO 1000 is easily used by inhaling from the mouthpiece, without needing any buttons or settings.
The battery is designed to deplete roughly at the same time as the e-liquid, ensuring a smooth transition and preventing a burnt taste or dry hits. However, you might encounter these issues in the last few puffs before the battery is exhausted, as the depletion time varies with individual use. If you notice any unusual taste, dry hits, or burnt notes upon initial use, contact our Customer Service Team at 800-500-6477.
Electronic devices and batteries should not be disposed of with regular household waste. They must be collected separately for recovery and recycling. We are committed to reducing the environmental footprint of Vuse products – learn more about responsible disposal here.
WARRANTY, REPLACEMENT, RECYCLING
The lifespan of the device depends on usage and care but is designed for long-term performance. If you encounter any issues, you can contact the Customer Service Team at 800-500-6477.
Yes, Vuse can be recycled.